Membership Sales Consultant

Bristol

£28,000 + Commission

 

About the Role

We are looking for an enthusiastic and driven Membership Sales Consultant to join a busy health club and play a key role in growing the membership base.

 

This is a customer-focused sales role where you'll be responsible for generating new membership enquiries, giving prospective members tours of the club and converting enquiries into new memberships.

 

You'll be the first point of contact for many new members, so we're looking for someone who is confident, friendly and genuinely enjoys speaking to people.

 

Key Responsibilities

• Respond to membership enquiries by phone, email and in person.
• Arrange and conduct engaging tours of the health club.
• Understand prospective members' needs, goals and expectations.
• Recommend the most suitable membership options and confidently close sales.
• Follow up with prospective members and convert enquiries into memberships.
• Generate new sales opportunities through proactive outreach and local marketing activity.
• Build strong relationships with prospective and existing members.
• Meet and exceed individual and team membership sales targets.
• Maintain accurate records of enquiries, appointments and sales.
• Work closely with the wider health club team to deliver an excellent member experience.
• Support membership events, open days and promotional activity.
• Identify opportunities to increase member retention and additional revenue.

About You

We're looking for someone who is:

• Confident, enthusiastic and personable.
• Comfortable working towards sales targets.
• A strong communicator with excellent customer service skills.
• Motivated by achieving results and closing sales.
• Proactive and able to generate their own sales opportunities.
• Well organised with good attention to detail.
• Passionate about health, fitness and helping people achieve their goals.
• Comfortable working in a fast-paced, customer-facing environment.

Previous sales, membership or leisure experience would be beneficial, but we're also open to candidates with strong customer service and sales experience from other sectors.